{"id":5560,"date":"2017-10-11T14:54:17","date_gmt":"2017-10-11T18:54:17","guid":{"rendered":"https:\/\/www.datacarte.com\/?page_id=5560"},"modified":"2026-08-21T11:27:44","modified_gmt":"2026-08-21T15:27:44","slug":"policies","status":"publish","type":"page","link":"https:\/\/www.datacarte.com\/en\/policies\/","title":{"rendered":"Policies"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Policies<\/h2>\n<p><\/p>\n<h3>Confidentiality Policy and the Respect of Privacy<\/h3>\n<p><\/p>\n<p>Data Carte Concepts attaches great importance to the privacy of its customers and business partners. To protect their personal information and to respect their confidentiality, we are committed to adopting strict organizational policies. Following the modernization of Law 25 on the protection of personal information, we have made changes to our confidentiality policy. It was updated on September 22, 2023.<\/p>\n<p><\/p>\n<p>We only collect personal information from visitors\/customers if they are provided to us on a voluntary basis. Data collected includes, but is not limited to, email address, postal address, name, telephone number, credit card information, photo ID and digital signature. This information may be collected through our website, through a phone call, or through postal and electronic mail. Data are kept, among other things, for order and invoice processing, for service requests (including our production service) and for future communications.<\/p>\n<p><\/p>\n<p>If a visitor\/customer sends us an email and\/or document (in any form) that includes personal information, these will only be used to respond to their request, and will never be shared with a third party, unless the visitor\/client explicitly agrees to do so. Data Carte Concepts Inc. does not sell, rent, or transmit any personal information of its visitors\/customers to external people or organizations without their consent.<\/p>\n<p><\/p>\n<p>All documents from the visitor\/customer will be destroyed when Data Carte Concepts no longer needs them. The customer has the right to request the return or destruction of the confidential data provided from Data Carte Concepts without notice. In the event of a confidentiality incident involving personal information provided by the client, Data Carte Concepts will notify the client as soon as possible and will take reasonable measures to reduce the risk of harm being caused to the people concerned. Anyone has the right to file a complaint with Data Carte Concepts regarding the protection of personal information.<\/p>\n<p><\/p>\n<p>If you have any questions about our privacy policy, please contact our company&#8217;s personal information protection representative:<br \/><strong>Timoth\u00e9e Carbonnier<\/strong><br \/><strong>T\u00e9l\u00e9phone :\u00a0<\/strong><a href=\"tel:+1-514-989-8326\"><strong>+1 514 989-8326<\/strong><\/a><strong> Email:\u00a0<\/strong><a href=\"mailto:info@datacarte.com\">info@datacarte.com<\/a><\/p>\n<p><\/p>\n<p>&nbsp;<\/p>\n<p><\/p>\n<h4>Production Service<\/h4>\n<p><\/p>\n<p>Data Carte Concepts&#8217; production service may require the transmission of personal information, whether in physical or digital format. Data Carte Concepts will not exploit or disclose this confidential information outside the conditions of the service agreement.<\/p>\n<p><\/p>\n<p>For its part, the client will transmit all confidential documents by following good practices in terms of data protection. The client also ensures that this information is transmitted in accordance with Quebec&#8217;s Law 25 and all other laws concerning the protection of personal information.<\/p>\n<p><\/p>\n<p>By default, the storage of this data is kept for a period of 30 days, which starts after the shipping of customer&#8217;s card production. If the customer wishes to extend this period, he must request the exemption form provided for this purpose from Data Carte Concepts and return it duly completed and signed.<\/p>\n<p><\/p>\n<h3>Copyrights and Authorization<\/h3>\n<p><\/p>\n<p>The use of the logos, images, videos, brochures, specs or other material appearing on the company\u2019s website, www.datacarte.com is authorized through a deal of limited use made with manufacturers represented by Data Carte Concepts.<\/p>\n<p><\/p>\n<p>All contents appearing on the present website is the exclusive property of Data Carte Concepts inc., its authors and suppliers. All texts, logos, brand names, images, graphics, videos, as well as any other information therein are copyrighted. Everything the website contains is protected against fraudulent reproduction, use, distribution, publication, modification, adaptation, sale or any other form of exploitation. It is strictly forbidden to use any information from the Data Carte Concepts inc. website, in parts or in whole, for commercial or public use, without the written consent of Data Carte Concepts inc., its employees, partners or providers.<\/p>\n<p><\/p>\n<p>Data Carte Concepts inc. is entitled to modify any information present on its website without prior notice, and it offers no systematic guarantee as to the exactitude of said information. Any visitor, who wishes to use the information contained on our website for public or commercial use, and not simply for consultation purposes, must first acquire a written authorization from Data Carte Concepts, the authors of this website or the company\u2019s providers.<\/p>\n<p><\/p>\n<p>If you wish to obtain such an authorization, or if you have any question regarding copyrighted material or our confidentiality policy, feel free to contact us at the following address: <a href=\"mailto:info@datacarte.com\">info@datacarte.com<\/a>.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;12px||12px||true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][toolset_divi_view toolset_view=&#8221;testimonials&#8221; disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#d3d3d3&#8243; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][\/toolset_divi_view][et_pb_text admin_label=&#8221;Politiques&#8221; module_class=&#8221;acx-light&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|300||on|||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;70px&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||-1px|||&#8221; custom_padding=&#8221;0px||13px|||&#8221; hover_enabled=&#8221;0&#8243; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;40px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; custom_css_free_form=&#8221;.acx-light h1 {font-weight:100!important;}&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1><strong>Policies<\/strong><\/h1>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Politique de confidentialit\u00e9 et respect de la vie priv\u00e9e&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;|700||on|||||&#8221; header_3_text_align=&#8221;left&#8221; header_3_text_color=&#8221;#85a9dc&#8221; header_3_font_size=&#8221;34px&#8221; header_4_font=&#8221;|700||on|||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#81a6db&#8221; header_4_font_size=&#8221;20px&#8221; custom_margin=&#8221;||-20px||false|false&#8221; custom_padding=&#8221;19px||0px||false|false&#8221; hover_enabled=&#8221;0&#8243; header_3_font_size_tablet=&#8221;28px&#8221; header_3_font_size_phone=&#8221;28px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3>Confidentiality Policy and the Respect of Privacy<\/h3>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Data Carte Concepts accorde une grande importance&#8230;&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_4_font=&#8221;|700||on|||||&#8221; header_4_text_align=&#8221;left&#8221; header_4_text_color=&#8221;#81a6db&#8221; header_4_font_size=&#8221;20px&#8221; custom_padding=&#8221;19px|||||&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Data Carte Concepts attaches great importance to the privacy of its customers and business partners. To protect their personal information and to respect their confidentiality, we are committed to adopting strict organizational policies. Following the modernization of Law 25 on the protection of personal information, we have made changes to our confidentiality policy. It was updated on Jully 10, 2026.<\/p>\n<p><\/p>\n<p>We only collect personal information from visitors\/customers if they are provided to us on a voluntary basis. Data collected includes, but is not limited to, email address, postal address, name, telephone number, credit card information, photo ID and digital signature. This information may be collected through our website, through a phone call, or through postal and electronic mail. Data are kept, among other things, for order and invoice processing, for service requests (including our production service) and for future communications.<\/p>\n<p><\/p>\n<p>If a visitor\/customer sends us an email and\/or document (in any form) that includes personal information, these will only be used to respond to their request, and will never be shared with a third party, unless the visitor\/client explicitly agrees to do so. Data Carte Concepts Inc. does not sell, rent, or transmit any personal information of its visitors\/customers to external people or organizations without their consent.<\/p>\n<p><\/p>\n<p>All documents from the visitor\/customer will be destroyed when Data Carte Concepts no longer needs them. The customer has the right to request the return or destruction of the confidential data provided from Data Carte Concepts without notice. In the event of a confidentiality incident involving personal information provided by the client, Data Carte Concepts will notify the client as soon as possible and will take reasonable measures to reduce the risk of harm being caused to the people concerned. Anyone has the right to file a complaint with Data Carte Concepts regarding the protection of personal information.<\/p>\n<p><\/p>\n<p>If you have any questions about our privacy policy, please contact our company&#8217;s personal information protection representative:<\/p>\n<p><\/p>\n<p><strong>Timoth\u00e9e Carbonnier<\/strong><br \/><strong>T\u00e9l\u00e9phone :\u00a0<\/strong><a href=\"tel:+1-514-989-8326\"><strong>+1 514 989-8326<\/strong><\/a><strong> <br \/>Email:\u00a0<\/strong><a href=\"mailto:info@datacarte.acxcomdev.com\">info@datacarte.acxcomdev.com<\/a><\/p>\n<p><\/p>\n<h4>Production Service<\/h4>\n<p><\/p>\n<p>Data Carte Concepts&#8217; production service may require the transmission of personal information, whether in physical or digital format. Data Carte Concepts will not exploit or disclose this confidential information outside the conditions of the service agreement.<\/p>\n<p><\/p>\n<p>For its part, the client will transmit all confidential documents by following good practices in terms of data protection. The client also ensures that this information is transmitted in accordance with Quebec&#8217;s Law 25 and all other laws concerning the protection of personal information.<\/p>\n<p><\/p>\n<p>If the storage of this data is necessary, it is retained for a maximum period of 30 days following its receipt. If the customer wishes to extend this period, he must request the exemption form provided for this purpose from Data Carte Concepts and return it duly completed and signed.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Droits d\u2019auteur et autorisation de droits&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;|700||on|||||&#8221; header_3_text_color=&#8221;#85a9dc&#8221; header_3_font_size=&#8221;34px&#8221; background_enable_color=&#8221;off&#8221; hover_enabled=&#8221;0&#8243; header_3_font_size_tablet=&#8221;28px&#8221; header_3_font_size_phone=&#8221;28px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3>Copyrights and Authorization<\/h3>\n<p><\/p>\n<p>The use of the logos, images, videos, brochures, specs or other material appearing on the company\u2019s website, www.datacarte.com is authorized through a deal of limited use made with manufacturers represented by Data Carte Concepts.<\/p>\n<p><\/p>\n<p>All contents appearing on the present website is the exclusive property of Data Carte Concepts inc., its authors and suppliers. All texts, logos, brand names, images, graphics, videos, as well as any other information therein are copyrighted. Everything the website contains is protected against fraudulent reproduction, use, distribution, publication, modification, adaptation, sale or any other form of exploitation. It is strictly forbidden to use any information from the Data Carte Concepts inc. website, in parts or in whole, for commercial or public use, without the written consent of Data Carte Concepts inc., its employees, partners or providers.<\/p>\n<p><\/p>\n<p>Data Carte Concepts inc. is entitled to modify any information present on its website without prior notice, and it offers no systematic guarantee as to the exactitude of said information. Any visitor, who wishes to use the information contained on our website for public or commercial use, and not simply for consultation purposes, must first acquire a written authorization from Data Carte Concepts, the authors of this website or the company\u2019s providers.<\/p>\n<p><\/p>\n<p>If you wish to obtain such an authorization, or if you have any question regarding copyrighted material or our confidentiality policy, feel free to contact us at the following address: <a href=\"mailto:info@datacarte.com\">info@datacarte.com<\/a>.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Strat\u00e9gie de d\u00e9veloppement durable&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;|700||on|||||&#8221; header_3_text_color=&#8221;#85a9dc&#8221; header_3_font_size=&#8221;34px&#8221; background_enable_color=&#8221;off&#8221; hover_enabled=&#8221;0&#8243; header_3_font_size_tablet=&#8221;28px&#8221; header_3_font_size_phone=&#8221;28px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3><strong>Sustainable Development Strategy<\/strong><\/h3>\n<p><\/p>\n<h4><strong>Our Commitment<\/strong><\/h4>\n<p><\/p>\n<p>Aware of the environmental, social, and economic challenges associated with the marketing of electronic and access control products, we integrate the principles of sustainable development into the heart of our operations. Our goal is to offer our clients high-performance, secure, and innovative solutions while reducing our environmental footprint and promoting responsible business practices.<\/p>\n<p><\/p>\n<h4><strong>Our Strategic Directions<\/strong><\/h4>\n<p><\/p>\n<ol>\n<li><strong>Promoting Sustainable and High-Performance Products<\/strong><\/li>\n<\/ol>\n<p><\/p>\n<p>We prioritize the distribution of products recognized for their reliability, energy efficiency, and long lifespan.<\/p>\n<p><\/p>\n<p>We collaborate with manufacturers who adhere to high standards of quality, environmental compliance, and social responsibility. We also encourage our customers to choose equipment that is scalable, repairable whenever possible, and compatible with existing technologies to minimize premature device replacement.<\/p>\n<p><\/p>\n<ol start=\"2\">\n<li><strong>Reducing our environmental impact<\/strong><\/li>\n<\/ol>\n<p><\/p>\n<p>We are implementing concrete measures to reduce the environmental footprint of our operations:<\/p>\n<p><\/p>\n<ul>\n<li>Reducing paper consumption through document digitization and the reuse of old documents;<\/li>\n<li>Optimizing packaging and using recyclable boxes and materials;<\/li>\n<li>Consolidating deliveries to reduce greenhouse gas emissions;<\/li>\n<li>Continuously improving the energy efficiency of our office and warehouse;<\/li>\n<li>Promoting electronic communications with our customers and suppliers.<\/li>\n<\/ul>\n<p><\/p>\n<ol start=\"3\">\n<li><strong>Supporting the circular economy<\/strong><\/li>\n<\/ol>\n<p><\/p>\n<p>Electronic equipment contains valuable resources that must be recovered responsibly. We encourage our customers to recycle end-of-life products through recognized electronic device recovery programs.<br \/>Whenever possible, we favor the refurbishment, reuse, or targeted replacement of components rather than the complete replacement of equipment.<\/p>\n<p><\/p>\n<ol start=\"4\">\n<li><strong>Adopting Responsible Sourcing Practices<\/strong><\/li>\n<\/ol>\n<p><\/p>\n<p>We select our partners based not only on the quality of their products, but also on their commitments to the environment, ethics, respect for human rights, and compliance with applicable regulations.<br \/>We foster long-term business relationships with suppliers who demonstrate continuous improvement in their practices.<\/p>\n<p><\/p>\n<ol start=\"5\">\n<li><strong>Valuing Our Team<\/strong><\/li>\n<\/ol>\n<p><\/p>\n<p>Sustainable development also depends on the well-being of people.We are committed to providing a safe, inclusive, and respectful work environment, fostering the skills development of our staff, and promoting a culture of collaboration, innovation, and responsibility.<\/p>\n<p><\/p>\n<ol start=\"6\">\n<li><strong>Supporting our clients<\/strong><\/li>\n<\/ol>\n<p><\/p>\n<p>Beyond selling products, we advise our clients on choosing solutions tailored to their needs, taking into account economic, environmental, and technological aspects. We support them in selecting products to extend their lifespan and reduce operating costs.<\/p>\n<p><\/p>\n<h4><strong>Our commitments for the future<\/strong><\/h4>\n<p><\/p>\n<p>Our sustainable development strategy is based on a continuous improvement approach. We are committed to:<\/p>\n<p><\/p>\n<ul>\n<li>progressively reducing the environmental impact of our activities;<\/li>\n<li>promoting more efficient and sustainable technologies;<\/li>\n<li>encouraging the responsible recycling of electronic products and access cards;<\/li>\n<li>raising awareness among our employees, partners, and customers about best practices in sustainable development;<\/li>\n<li>periodically measuring our progress and adapting our actions based on the results.<\/li>\n<\/ul>\n<p><\/p>\n<p>By integrating these principles into all our activities, we aim to contribute to responsible economic development while creating lasting value for our customers, employees, partners, and the community.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PoliciesConfidentiality Policy and the Respect of PrivacyData Carte Concepts attaches great importance to the privacy of its customers and business partners. To protect their personal information and to respect their confidentiality, we are committed to adopting strict organizational policies. Following the modernization of Law 25 on the protection of personal information, we have made changes [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":0,"menu_order":42,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-5560","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Policies - Data Carte Concepts<\/title>\n<meta name=\"description\" content=\"Here you will find our policies on privacy, personal data management, copyright, and sustainability.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.datacarte.com\/en\/policies\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Policies - 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