{"id":5530,"date":"2017-10-11T14:34:27","date_gmt":"2017-10-11T18:34:27","guid":{"rendered":"https:\/\/www.datacarte.com\/contact\/"},"modified":"2024-05-16T11:16:27","modified_gmt":"2024-05-16T15:16:27","slug":"contact-datacarte-concepts","status":"publish","type":"page","link":"https:\/\/www.datacarte.com\/en\/contact-datacarte-concepts\/","title":{"rendered":"Contact"},"content":{"rendered":"<div class=\"row \">\n<div class=\"span12 \"><iframe src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d2797.73426434681!2d-73.58306782308209!3d45.475156732706566!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x4cc91083470bed0f%3A0x44603153c55e5f95!2sData%20Carte%20Concepts%20Inc!5e0!3m2!1sfr!2sca!4v1715869820481!5m2!1sfr!2sca\" width=\"1200\" height=\"400\" style=\"border:0;\" allowfullscreen=\"\" loading=\"lazy\" referrerpolicy=\"no-referrer-when-downgrade\"><\/iframe><br \/><\/div>\n<div class=\"span5 \"><h2>Contact<\/h2>\n<p>Thanks to our structured network of alliances and partnerships with manufacturers, Data Carte Concepts intends to remain the top provider of identification solutions in the province of Quebec. We have mastered all technologies necessary to develop personalized secure identification solutions based on our customers' needs. <address>\n<strong>Data Carte Concepts<\/strong><br \/>\n4030, Saint-Ambroise Street<br \/>\nOffice 109<br \/>\nMontreal, QC H4C 2C7<\/p>\n<p><strong>Phone: <a href=\"tel:+1-514-989-8326\">+1 514 989-8326<\/a><br \/>\nToll Free: <a href=\"tel:+1-888-220-4801\">+1 888 220-4801<\/a><\/strong><\/p>\n<p>General information: <a href=\"mailto:info@datacarte.com\">info@datacarte.com<\/a><br \/>\nAfter-sales service: <a href=\"mailto:servicecall@datacarte.com\">servicecall@datacarte.com<\/a><br \/>\nOrders &amp; quotations: <a href=\"mailto:sales@datacarte.com\">sales@datacarte.com<\/a><\/p>\n<p><strong>Timoth\u00e9e Carbonnier<\/strong><br \/>\nIn charge of the protection of personal information<br \/>\n<strong>Phone: <a href=\"tel:+1-514-989-8326\">+1 514 989-8326<\/a><br \/>\nEmail:<\/strong> <a href=\"mailto:info@datacarte.com\">info@datacarte.com<\/a><strong><br \/>\n<\/strong><\/p>\n<h3>To Place an Order<\/h3>\n<p>To place an order, dial <strong><a href=\"tel:+1-514-989-8326\">+1 514 989-8326<\/a> (option 2)<\/strong> or send an email to <a href=\"mailto:sales@datacarte.com\">sales@datacarte.com<\/a>. To accelerate the purchasing process, please have this information on hand:<\/p>\n<ul>\n<li>Your client number<\/li>\n<li>The product code(s) of the merchandise you wish to purchase<\/li>\n<li>The purchase order (to send by email) or credit card information for payment (Visa or Mastercard)<\/li>\n<li>An email address to send the invoice, once the transaction has been completed<\/li>\n<\/ul>\n<p>Please refer to our online catalog to find a product\u2019s code or to find more information on our available products.<\/p>\n<h3>To Place a Service Call or for Remote Technical Assistance<\/h3>\n<p>To place a service call or for remote technical assistance, please dial <strong><a href=\"tel:+1-514-989-8326\">+1 514 989-8326<\/a> (option 1)<\/strong> or send an email to <a href=\"mailto:servicecall@datacarte.com\">servicecall@datacarte.com<\/a>. To accelerate the process, please have this information on hand:<\/p>\n<ul>\n<li>The defective device\u2019s model and serial number<\/li>\n<li>The point of contact\u2019s name and information<\/li>\n<li>A brief description of the problem<\/li>\n<li>The organization or department\u2019s opening hours<\/li>\n<li>A purchase order number for the service call (for billable service calls (no contract), the purchase order must be sent by email)<\/li>\n<li>Credit card information (Visa or MasterCard) for payment (for billable service calls (no contract) - depends on the codification of your account)<\/li>\n<li>At least one email address to send your activity report and your invoice (for billable service calls) once the service call is completed<\/li>\n<\/ul>\n<\/address><!-- address (end) --><\/div>\n<div class=\"span7 \"><h2>Form<\/h2>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f208-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"208\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/5530\/#wpcf7-f208-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"208\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f208-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<div class=\"row-fluid\">\n\t<p class=\"span4 field\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name:\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t<\/p>\n\t<p class=\"span4 field\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail:\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t<\/p>\n\t<p class=\"span4 field\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Phone:\" value=\"\" type=\"text\" name=\"your-phone\" \/><\/span>\n\t<\/p>\n<\/div>\n<p class=\"field\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Message:\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p class=\"submit-wrap\"><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-primary\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n<\/div><!-- .row (end) -->\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"open","ping_status":"closed","template":"page-fullwidth.php","meta":{"footnotes":""},"class_list":["post-5530","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - 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