{"id":5530,"date":"2017-10-11T14:34:27","date_gmt":"2017-10-11T18:34:27","guid":{"rendered":"https:\/\/www.datacarte.com\/contact\/"},"modified":"2026-08-21T15:08:19","modified_gmt":"2026-08-21T19:08:19","slug":"contact-datacarte-concepts","status":"publish","type":"page","link":"https:\/\/www.datacarte.com\/en\/contact-datacarte-concepts\/","title":{"rendered":"Contact"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;70px||70px||true|&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;12px||12px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code admin_label=&#8221;Code &#8211; map&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d2797.7441704023977!2d-73.5798114!3d45.4749572!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x4cc9108347bb7a49%3A0x991e6bbbaa77b4f9!2s4030%20Rue%20Saint-Ambroise%20Bureau%20109%2C%20Montr%C3%A9al%2C%20QC%20H4C%202E1!5e0!3m2!1sfr!2sca!4v1734632473375!5m2!1sfr!2sca\" width=\"100%\" height=\"400\" style=\"border:0;\" allowfullscreen=\"\" loading=\"lazy\" referrerpolicy=\"no-referrer-when-downgrade\"><\/iframe>[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;2_5,3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Contact&#8221; module_class=&#8221;acx-light&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|300||on|||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;70px&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||-1px|||&#8221; custom_padding=&#8221;0px||15px|||&#8221; header_font_size_tablet=&#8221;60px&#8221; header_font_size_phone=&#8221;40px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; custom_css_free_form=&#8221;.acx-light h1 {font-weight:100!important;}&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><strong>Contact<\/strong><\/h1>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Besoin de contacter&#8230;&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|700||on|||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_text_color=&#8221;#85a6dc&#8221; header_2_font_size=&#8221;30px&#8221; header_4_font=&#8221;|700||on|||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#81a6db&#8221; header_4_font_size=&#8221;20px&#8221; custom_margin=&#8221;||-8px||false|false&#8221; custom_padding=&#8221;19px||0px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><strong>Need a quote, technical support, or information about our products and identification solutions?<\/strong><br \/>The Data Card Concepts team is available to assist you with your ID card printing, identification, RFID, and specialized equipment projects. Contact us by phone, email, or through our online forms to receive the assistance you need.<\/p>\n<p><\/p>\n<h2>Contact Information<\/h2>\n<p><\/p>\n<p><strong>Data Carte Concepts<\/strong><br \/>4030, Saint-Ambroise Street, Suite 109<br \/>Montreal (Quebec) H4C 2C7<\/p>\n<p><\/p>\n<p><strong>Telephone:<\/strong> <a href=\"tel:+1-514-989-8326\">+1 514 989-8326<\/a><br \/><strong>Toll-Free:<\/strong> <a href=\"tel:+1-888-220-4801\">+1 888 220-4801<\/a><\/p>\n<p><\/p>\n<p><strong>General Inquiries:<\/strong> <a href=\"mailto:info@datacarte.com\">info@datacarte.com<\/a><br \/><strong>Orders and Quotes:<\/strong> <a href=\"mailto:ventes@datacarte.com\">ventes@datacarte.com<\/a><br \/><strong> Technical Support and Service:<\/strong> <a href=\"mailto:appelservice@datacarte.com\">appelservice@datacarte.com<\/a><\/p>\n<p>[\/et_pb_text][et_pb_divider show_divider=&#8221;off&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; 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             <\/form>\n                        <\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Commander&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|700||on|||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_text_color=&#8221;#85a6dc&#8221; header_2_font_size=&#8221;30px&#8221; header_3_font=&#8221;|700||on|||||&#8221; header_3_text_align=&#8221;left&#8221; header_3_text_color=&#8221;#85a9dc&#8221; header_3_font_size=&#8221;34px&#8221; header_4_font=&#8221;|700||on|||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#81a6db&#8221; header_4_font_size=&#8221;20px&#8221; custom_margin=&#8221;||-20px||false|false&#8221; custom_padding=&#8221;19px||0px||false|false&#8221; header_3_font_size_tablet=&#8221;28px&#8221; header_3_font_size_phone=&#8221;28px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Order Identification Products or Request a Quote<\/h2>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Pour placer une commande&#8230;&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_4_font=&#8221;|700||on|||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#81a6db&#8221; header_4_font_size=&#8221;20px&#8221; custom_padding=&#8221;19px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Whether you are looking to purchase identification products or request a quote for a project, several options are available.<\/p>\n<p><\/p>\n<ul>\n<li><strong>Order online<\/strong> directly through our <a href=\"https:\/\/www.datacarte.com\/en\/prod\/\">online store.<\/a><\/li>\n<li><strong>Request a quote<\/strong> using our online quote <a href=\"https:\/\/www.datacarte.com\/en\/request-for-a-quote\/\">request form.<\/a><\/li>\n<li>Contact our sales team by phone or email.<\/li>\n<\/ul>\n<p><\/p>\n<p>To help us process your request more efficiently, please have the following information available:<\/p>\n<p><\/p>\n<ul>\n<li>Your customer account number (if applicable)<\/li>\n<li>The products or equipment you are interested in<\/li>\n<li>Desired quantities<\/li>\n<li>Your purchase order number (if applicable)<\/li>\n<li>Your contact information<\/li>\n<\/ul>\n<p><\/p>\n<p><strong>Phone :<\/strong> <a href=\"tel:+1-514-989-8326\">+1 514 989-8326<\/a> or <a href=\"tel:+1-888-220-4801\">+1 888 220-4801<\/a> (Option 2)<br \/><strong>Email:<\/strong> <a href=\"mailto:ventes@datacarte.com\">ventes@datacarte.com<\/a><\/p>\n<p><\/p>\n<p>Our team will be happy to provide recommendations and help you select the identification products and solutions best suited to your needs.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Support technique&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#85a6dc&#8221; header_2_font=&#8221;|700||on|||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_text_color=&#8221;#85a6dc&#8221; header_2_font_size=&#8221;30px&#8221; header_3_font=&#8221;|700||on|||||&#8221; header_3_text_align=&#8221;left&#8221; header_3_text_color=&#8221;#85a9dc&#8221; header_3_font_size=&#8221;34px&#8221; header_4_font=&#8221;|700||on|||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#81a6db&#8221; header_4_font_size=&#8221;20px&#8221; custom_margin=&#8221;-22px||-20px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; header_3_font_size_tablet=&#8221;28px&#8221; header_3_font_size_phone=&#8221;28px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Technical Support, Service and Equipment Repairs<\/h2>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Pour placer un appel de service&#8230;&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; header_4_font=&#8221;|700||on|||||&#8221; header_4_text_align=&#8221;center&#8221; header_4_text_color=&#8221;#81a6db&#8221; header_4_font_size=&#8221;20px&#8221; custom_padding=&#8221;19px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Need assistance with an ID card printer, identification software, RFID technology, or other equipment supported by Data Card Concepts?<\/p>\n<p><\/p>\n<p>You can:<\/p>\n<p><\/p>\n<ul>\n<li><strong>Open a support ticket<\/strong> using our <a href=\"https:\/\/www.datacarte.com\/en\/speak-to-a-technician\/\">Speak to a Technician<\/a> form.<\/li>\n<li>Contact our technical support team directly by phone or email.<\/li>\n<\/ul>\n<p><\/p>\n<p>To help us process your request more quickly, please provide the following information:<\/p>\n<p><\/p>\n<ul>\n<li>The model and serial number of the affected equipment<\/li>\n<li>The name and contact information of your primary contact<\/li>\n<li>A detailed description of the issue or error message<\/li>\n<li>Your organization&#8217;s business hours (if service intervention is required)<\/li>\n<li>Any relevant information that may help identify or reproduce the issue<\/li>\n<\/ul>\n<p><\/p>\n<p><strong>Phone:<\/strong> <a href=\"tel:+1-514-989-8326\">+1 514 989-8326<\/a> or <a href=\"tel:+1-888-220-4801\">+1 888 220-4801<\/a> (Option 1)<br \/><strong>Email:<\/strong> <a href=\"mailto:appelservice@datacarte.com\">appelservice@datacarte.com<\/a><\/p>\n<p><\/p>\n<p>Our technicians are committed to helping you quickly diagnose issues and keep your identification systems operating efficiently.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Need information, a quote, or technical assistance? 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