Service calls and technical support

By phone : 514.989.8326 or 1.888.220.4801 (option 1)

By email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

How-to (by phone or by email)

WITHOUT A SERVICE CONTRACT :
Be sure to keep the following information handy:

• the serial number of the defective device (or software)
• a brief description of the problem (including any error message appearing on the display)
• a purchase order or credit card number to pay for the service/transportation fees

WITH A SERVICE CONTRACT :
Be sure to keep the following information handy:

• the serial number of the defective device (or software)
• a brief description of the problem (including any error message appearing on the display)